Bob grew up in north Toronto, eventually moving to Ottawa, where he attended Carleton Universtiy from 1963 to 1965, studying Accounting and Computer Programming. As Owner-Manager of R.M. Elliot Associates since 2001, and formerly Manager, Software Training, for Computer City Canada from 1995 through 2001, Bob was thoroughly experienced in leading software training classes in most popular desktop applications, at all levels. In 1986, Bob was one of the first designated training partners for Microsoft Canada Inc. As founding manager of Oncourse Learning Centres, Toronto, in the mid 1980's, he was responsible for development and presentation of PC training courses offered, as well as for management and development of the branch. As on-site instructor for George Brown College, Employer Services, during the early to mid-nineties, he authored much of the courseware used, and conducted courses relating to many software applications. During his career, which he began with IBM in Toronto, he worked in Saudi Arabia as Consultant, Directory Mechanization, Saudi Telephone (under a Bell Canada Project) from 1987 to 1988. He returned overseas again to be Production Manager, Directories, Saudi Telephone, from 1989 to 1990. Most recently he was doing a great deal of freelance software training for various companies in the Toronto area, and was a long-time member and current treasurer of the Computer Trainers Network.